Incident Management System (IMS) Undergoes Two Significant Updates

Moore Stephens is pleased to announce two significant updates to the IMS system, which was designed and built to gather information about incidents from mobilising systems and to enable stations to enter additional incident related information, in order to supply data to the CLG IRS system.

It replaced the electronic FDR1 system, the Fire Investigation system and Incident Monitoring Process.  IMS was the first system to achieve CLG accreditation for electronic integration to IRS.

Flexibility is key within IMS and, in addition to the data items specified in the IRS schema, IMS supports various additional fields, specifically in the areas of Fire Investigation and adding feedback on crew and management performance at incidents, as well as handling requests for information from external organisations (e.g. insurance companies) and producing fire report documentation.

IMS also supports up to three user configurable list/free text fields per incident for gathering additional information, such as for short term surveys – weather conditions, specific household appliance information etc.
The first significant update is the transition from integration with the Motorola ProCAD mobilising system to integration with the Capita Vision command and control system.  The large user base of Vision means that we now have an incident management system that is not only more flexible than the CLG IRS system but also better integrated into the mobilising technology used by many UK fire and rescue services.

The second significant update is the provision of a mobile data terminal (MDT) reporting system, utilising the tracking information collected from in-vehicle devices enhanced with information sourced direct from IMS.

This system provides an intuitive, easy to use interface to view specific incidents, the mobilisations for each incident and each appliance’s route, including time & speed information for key points in the journey, overlaid on detailed interactive multi-layered maps.  

The solution is accessed by authorised users through web browsers, reducing cost and effort of deployment, and can integrate with existing web-based MI reporting systems to provide a consistent, unified view of incident related data.